Policies

Dear Valued and Loyal Pearlina Design Customers,

A few of our policies have been updated and we hope that you will take a quick moment to review and understand them. Should you have any questions please feel free to email (info@pearlinadesigns.com) or call us at (240-478-1778). We look forward to designing and creating for you soon.

 

Appointments (Consultations & Fittings)

All Consultation and Fitting Appointments will be scheduled on Wednesday’s, Thursday’s and Saturday’s ONLY.

Should you need an evening appointment, Pearlina Designs schedules those exclusively on Wednesday of each week.

Should you need a weekend appointment, Pearlina Designs schedules those on two Saturday’s each month.  ABSOULTELY no Sunday appointments.

 

Fees (Deposits, Payments and Consultation)

When scheduling your appointment with Pearlina Designs, please make every effort to keep it or notify us within 48 hours of a cancellation. Our 30 minute Consultation appointments are FREE, unless you have previously no called/no showed or have a history of cancelling less than 48 hours in advance. At that time we will require a $35 Consultation Deposit Fee, that will go towards the purchase of your garment.

All clients are required to sign our fee and cancellation/return policy before garment construction begins. This is to ensure that both ourselves (Pearlina Designs) and the client have a mutual understanding of expectations.

Pearlina Designs, no longer offers any payment plans on garments under $. Total balance is due when placing your order.

If, you are ordering a Custom Garment of any kind we ask that you do so in a timely manner. Any orders placed and needed within less than one month will be assed an additional “Rush” fee. The fee is determined by the amount of work needed.